How to Set Up Digital Banking Alerts
Did you know you can set up customizable alerts for almost any activity?
Receive a text, call, secure message or email when important events occur in your accounts.
Below are some examples of alerts and how to set them up in digital banking. Once you decide which alerts you want, start by logging into digital banking, going to 'Settings', and clicking on 'Alerts'. Tap on the 'New Alert' button and select the desired alert you'd like to set up.
Digital Banking Alerts
- Balance Alerts
How it’s helpful
Receive an alert when your account balance falls below or above a certain amount.
Example
Send me an alert when my checking account balance falls below $100.
How to set it up
- Choose the alert named Balance Alert
- Select the account you'd like to monitor
- Select 'Less Than'
- Enter $100 (or the amount you wish to be your threshold).
- Choose where you want the alert sent and click 'Create Alert'.
- History Alerts
How it’s helpful
Receive an alert when there is a debit or credit to your account, or when a transaction with a specific description occurs. This can be particularly helpful to track significant payments that have a bigger impact on your balance.
Example
Send me an alert when a transaction of more than $100 clears my account.
How to set it up
- Select History Alert
- Select Debit Transaction
- Select More Than
- Enter $100 (or the amount you wish to be your threshold).
- Choose where you want the alert sent and click 'Create Alert'
- Online Transaction Alert
How it’s helpful
Receive an alert when an external transfer, funds transfer, or stop payment is processed.
Example
Send me an alert when an external transfer is processed.
How to set it up
- Select Online Transaction Alert
- Choose External Transfer in the Transaction Dropdown
- Select the desired account
- Select Processed as the status
- Choose where you want the alert sent and click Create Alert
- Security Alerts
How it's helpful
Receive an alert when an incorrect password is entered, when preferences are changed, or when your password is changed.
Example
Send me an alert when a valid password for my Login ID is submitted
How to set it up
- Select the drop-down arrow next to Security Alerts
- Activate the alert by turning the toggle to on
- Edit your delivery preferences to choose how you want to receive that alert
Please note: Alerts are meant to notify you about certain account activity. However, they’re not delivered in real-time (except for security alerts), so you won’t get immediate notification about account activity. Alerts are meant to be a helpful guide, but should not be solely relied upon for your balance information.